Terms & Conditions

Orders are generally despatched within 24hrs of receiving
cleared payment. Shipping Days are Monday, Tuesday,
Thursday and Friday. No orders will be shipped on
Wednesdays, Saturdays, Sundays or UK Bank Holidays.
Orders received with cleared payments by 1pm each
shipping day will generally be dispatched the same
shipping day, orders received after 1pm will be
dispatched the following shipping day.Orders received
after 1pm on a Tuesday will not be shipped until Thursday.

Delays in the postage times by the parcel companies used is out of our control

Postage times

Items within the UK 1-2 days, Items within the EU 3-5 days,
Items to the rest of the world 5-10 daysPostage times may
vary. We cannot be held responsible for delays in the
postage times by the Post Office or Parcel Company.

Returns

SAY would like all our customers to be totally satisfied
with the service and product range we provide. If you
are not entirely satisfied we offer a money back
guarantee within 14 days from purchase.

All we ask is that the item is returned in/with its original
packaging, unused and a refund will be given minus the
postage and packaging fees we incurred shipping the
item to you.
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